Privacy Policy for meroqalivent.com

Your privacy matters to us. This policy explains what personal data we collect, how we use it, and your control over your information on meroqalivent.com.

What data we collect and store

We only collect personal information you provide or that is required for our service.

• Contact information such as your name, email, phone, and address to set up your subscription.
• Payment information, but never your full card details; these are managed by secure processors.
• Session notes and communications for ongoing service quality and compliance.
• Cookies and technical data to improve your browsing and ensure secure access.

How your data is used by us

Data is used for legitimate purposes, with your privacy respected at all times.

• Create and manage your subscription account securely.
• Arrange monthly sessions, share reminders, and communicate scheduling or service matters.
• Customise and improve our service based on usage patterns and direct feedback.
• Comply with regulatory requirements and prevent unauthorised access or fraud.

Legal reasons for data use

Data is processed per Australian privacy law and with your explicit consent.

We process your data only for service delivery, legal compliance, or with your prior agreement, never for unrelated marketing.

Sharing your data

We never sell personal data. Data may be shared in these limited cases:

• With secure payment and technology providers, solely for the purpose of managing your subscription and security.
• Where required by Australian law, such as for regulatory reporting.
• If our business structure changes, personal data may transfer under the same privacy standards.

How we keep data secure

We use encrypted systems and strict access controls to safeguard your information. Staff sign confidentiality agreements and only use data on a need-to-know basis, in line with Australian privacy regulations and GDPR for EU visitors. While we work to maintain the best possible security, no method is fully infallible.

Your privacy rights

You have full access and control over your data.

• Request access to or correction of your personal details at any time.
• Ask us to erase or stop processing your data, subject to legal requirements.
• Opt out of non-essential communications or withdraw consent.
• Request an explanation of what personal information we hold about you.

Cookies and tracking

Cookies are used to maintain your login, preferences, and browsing experience. You control cookie settings anytime via your browser or our tools.

Cookie policy Cookie policy

Contact us

Questions about your privacy can be sent to our data safety lead via the details below.

Privacy policy changes

We update this policy to reflect service changes or regulatory duties. Check here regularly for updates.